Integrated Services
End-to-End Service for Program Success
Success requires more than just tools and technology. We provide comprehensive services to help your programs realize their full potential.
No matter where you are in your flexibility journey, our team can help you strategize, optimize, launch, and grow the impact of your VPP.
Your team of experts, ready to deliver
With EnergyHub, you’re in good hands with our comprehensive system support.
Start with proven strategies
Connect the dots between regulators, customers, and program performance to meet goals and plan for the future.
Deliver a better customer experience
Our marketing and support teams provide a seamless and optimized experience to maximize your customers’ satisfaction.
Accelerate program results
Fully-managed support from start to ongoing optimization. We keep your programs running smoothly without added workload while you focus on strategic goals.
Migrate with confidence
You’re in good hands when you migrate your DER program to EnergyHub. Your dedicated account manager and customer team ensure smooth setup and deployment.
Iterate and plan for the future
The grid is dynamic and ever-evolving. We help you glean insights and develop strategies and programs for ongoing sustainability, optimization, and resilience.
Testimonial
Entergy builds a customer-centric VPP.
Entergy New Orleans helps its customers become part of the solution by building a cross-DER VPP.
Program design and management
Our end-to-end services and dedicated Client Success Managers work closely with you to achieve program cost-effectiveness and event load shed results. Together, we ensure long-term success and continued improvement through ongoing technical analysis and consulting.
Have certain objectives in mind? Our results-oriented team will help you achieve your energy goals and deliver on program milestones.
We’ll handle enrollment and incentive processing to support cost optimization targets and solution outcomes.
We’re here for you. With a dedicated client success manager, you’ll have the support you need from day one.
Our support team is your support team. We’ll handle customer questions to ensure program participants are satisfied and get the assistance they need.
Service and program delivery that meets the diverse needs of clients across the continent.
Program Marketing
Enroll, engage, and empower customers
Supercharge your in house marketing efforts to maximize your marketing investment.
Scale your VPP quickly with strategies we’ve honed over a decade of successful program marketing.
Take the guesswork out of growing your program with enrollment analytics and periodic campaign analysis.
Use partner marketing to engage your customers in the channels where they’re most receptive to your message.
Maximize load shed with targeted communications that encourage increased participation rates.
Partner management done for you
EnergyHub’s dedicated partner management team develops long-lasting relationships with DER partners to maximize device eligibility in utility programs, reduce administrative burden, and drive customer satisfaction and retention.
Additional integrated services
From technical integration to operational execution, we can manage every detail to get your program running strong from day one.
Tap into our expertise. We provide recommendations on regulations, energy markets, program design and pilots, and analytics and business intelligence.
White Paper
Optimizing the program enrollment process
EnergyHub has worked with utilities to achieve enrollment rates that consistently exceed industry averages.
Our review of the acquisition funnels revealed that the steps and requirements imposed on the customer during the enrollment process can create significant friction, resulting in poor participation results. In this white paper, we discuss the factors from past case studies and provide specific recommendations for improvement.
