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SoCalGas and EnergyHub expand demand response program to include more leading thermostat brands

Kat O'Leary

February 14, 2019

New York, NY – Feb. 14, 2019 – EnergyHub client SoCalGas® is expanding its innovative “Smart Therm Program” to include more eligible thermostat brands, giving customers more options when purchasing a connected thermostat and improving the utility’s ability to reduce natural gas consumption when demand is high.

SoCalGas customers can now enroll eligible devices from more of the leading connected thermostat brands in the Smart Therm Program, including Nest, ecobee, Emerson, Lux, and Radio Thermostat. Customers who are new to the program receive a $50 incentive when they sign up and a $25 incentive at the end of each season for remaining in the program. The addition of new thermostat brands is a major step in SoCalGas’ efforts to expand the program to more customers in their service territory.

The expansion of eligible thermostat brands comes on the heels of SoCalGas announcing a significant surge in enrollment in early January. EnergyHub and SoCalGas managed to more than double enrollment in the program, bringing the total number of enrolled devices to more than 35,000.

“SoCalGas is pleased to partner with a company like EnergyHub to grow our program,” said Dan Rendler, Director of Customer Programs and Assistance for SoCalGas. “Every time we add a new thermostat manufacturer to the program it allows more of our customers to participate and save money on their energy costs.”

The Smart Therm Program is powered by EnergyHub’s Mercury distributed energy resource management system (DERMS), which SoCalGas uses to run critical aspects of the program, including validating eligible customers and processing enrollments, calling demand response events, and assessing impact.

In addition to providing the Mercury DERMS as the program’s enterprise software solution, EnergyHub’s Client Success team is working with SoCalGas and device partners to provide marketing and recruitment expertise, as well as day-to-day management of the program.

“SoCalGas has a proven history of providing world-class service, and this expansion is a great example of that because it gives customers more choices when choosing the connected thermostat that’s right for them,” said Seth Frader-Thompson, President and Co-founder of EnergyHub. “We’re excited to manage this expansion and continue working with SoCalGas to scale the program and help the utility conserve more natural gas.”

SoCalGas and EnergyHub have worked together on the Smart Therm Program for three years, enrolling tens of thousands of customers into the industry’s first natural gas winter demand response program.

EnergyHub’s Mercury DERMS is used by more than 40 utilities across the United States to manage demand response, energy efficiency, and distributed energy resource (DER) programs. Combining sophisticated analytics with the largest ecosystem of connected device and DER partners in the industry, EnergyHub’s Mercury DERMS is the industry-leading platform for helping utilities manage both customer- and utility-installed DERs.

About EnergyHub

EnergyHub is the connected device solution for utilities. EnergyHub’s Mercury DERMS allows utilities to partner with their customers to deliver more powerful demand response and grid services using the industry’s leading ecosystem of connected devices and distributed energy resources. Our Bring Your Own Thermostat® (BYOT) service makes millions of existing connected homes available to utilities for demand response without a single truck roll. Dozens of utilities rely on EnergyHub to deliver critical demand response services. EnergyHub is an independent subsidiary of (NASDAQ: ALRM), the leading platform for the intelligently connected property. For more information, visit

About Southern California Gas Company

Headquartered in Los Angeles, SoCalGas® is the largest natural gas distribution utility in the United States. SoCalGas delivers affordable, reliable, clean and increasingly renewable natural gas service to 21.8 million customers across 24,000 square miles of Central and Southern California, where more than 90 percent of residents use natural gas for heating, hot water, cooking, drying clothes or other uses. Natural gas delivered through the company’s pipelines also plays a key role in providing electricity to Californians—about 60 percent of electric power generated in the state comes from gas-fired power plants.

SoCalGas is committed to investing in its natural gas system infrastructure, while keeping bills affordable for our customers. From 2013 through 2017, the company spent nearly $6 billion to upgrade and modernize its natural gas system to enhance safety and reliability. The company is also committed to being a leader in the region’s clean energy future, and is working to accelerate the use of renewable natural gas from dairy farms, landfills and wastewater treatment plants and the development of renewable energy storage technologies. SoCalGas is a subsidiary of Sempra Energy (NYSE: SRE), an energy services holding company based in San Diego. For more information visit or connect with SoCalGas on Twitter (@SoCalGas), Instagram (@SoCalGas) and Facebook.

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